Date: 12th October, 2022 Topic : Consumer Challenges and Rights A consumer is a person or any person who purchases and uses goods and services to satisfy personal or household needs. Goods are objects or items such as bread, food ,clothes etc. Services are work performed by one person for another person e.g hair cuts,medical services ,sewing a dress for someone ,dental care etc. Rights Of the Consumer The consumer is entitled to the following rights 1. The right to safety 2. The right to choose what he/she wants 3. The rights to redress 4. The right to be informed about the goods and services being paid for. 5. The right to be heard. 6. The right to consumer education. Challenges of the Consumer. Challenges or problems of the consumer includes...
Date: 4th October - 7th October 2022 Topic: Decision Making Decision is the action taken in selecting or deciding from two or more alternatives. It is the act of making a choice or making up one's mind from a particular action. When faced with one cause of action, there will be no decision making. Steps In Decision Making There are different steps involved in decision making. They include I. Identify the decision to be made II. List the alternatives III. Choose the best alternatives IV. Act on your decision V. Evaluate your decision. Factors that Influence Decision Making The decisions we make are usually influenced by many factors. They include I. Family: family members influence your decision by helping in one way or the other. 2. Friends: fr...
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